TechArts

Home | Products | Price List | Downloads | Support | Feedback | Reseller Area | Contact Us | View Cart   

Search:   
Check out
our line of

Serial ATA Drive Drawers (Mobile Racks)
Caddyless
Drive Drawers!
PRODUCT GROUPS
2X ApplicationServer XG
Dialogic Brooktrout SR140 Fax Technology
Dialogic Brooktrout TR1034 Fax Boards
Dialogic Brooktrout TruFAX Fax Boards
GFI Cloud - Antivirus
GFI Cloud - Monitoring
GFI Cloud - Patch Management
GFI Cloud - Remote Control
GFI Cloud - Web Protection
GFI EndPointSecurity
GFI EventsManager
GFI FAXmaker
GFI LANguard NSS
GFI MailArchiver
GFI MailEssentials
GFI MailEssentials Online
GFI WebMonitor
ThreatTrack VIPRE

GFi FAXmaker for Exchange/SMTP

Which fax devices does GFI FAXmaker support?


The information in this article applies to:
  • GFI FAXmaker for Exchange 10
  • GFI FAXmaker for Exchange 7
  • GFI FAXmaker for Exchange 9
  • GFI FAXmaker for Exchange/SMTP 12
  • GFI FAXmaker for Networks 11
  • GFI FAXmaker for Networks/SMTP 10
  • GFI FAXmaker for Networks/SMTP 8
Although GFI FAXmaker can use many fax devices, including modems, we strongly recommend investing in a professional fax server device such as a Brooktrout TR 114, TR 1034 or TruFAX fax board, an EICON DIVA PRO/SERVER ISDN fax card or an AVM B1 ISDN fax card.

These devices are far superior to a modem or multi-port modem in terms of reliability and transmission speed. Modems can be unreliable, requiring regular resets, and are frequently not compatible with all fax machines, resulting in failed faxes. The chipset used is an important factor; however, since modem manufacturers constantly change the chipset it is difficult to recommend a particular model or brand. This is a hardware issue and has nothing to do with the fax server software!

In terms of cost, a Brooktrout TruFAX, EICON or AVM card is relatively inexpensive: A 2-port card can be had for about $300-$500. The per port cost is $150-$250 and is therefore only marginally more expensive than using 2 modems. Depending on what card you choose, you also get more fax features - for example, inbound routing or faster 33.6 faxing. The slight increase in cost is easily justified in terms of reliability and reduced administration!

You can use the following fax devices with GFI FAXmaker:

ISDN cards supported

If you have access to ISDN lines it is recommended to get an ISDN connection. ISDN lines give you advanced inbound routing capabilities, and in addition ISDN fax cards automatically support faxing on 2 channels or more.

EICON

Model: EICON Diva Pro 2.0 having 1 BRI interface. This card has a limitation, if 1 channel is transmitting (being sending or receiving) the other channel must wait for the transmitting channel to finish.
Model: EICON Diva Server BRI-2M having 1 BRI interface.
Model: EICON Diva Server BRI-2M 2.0 having 1 BRI interface.
Model: EICON Diva Server 2FX having 1 BRI interface.
Model: EICON DIVA Server 4BRI having 4 BRI interfaces. This is equivalent to four EICON Diva Server BRI interface cards in one.
Model: EICON DIVA Server 4BRI-8M having 4 BRI interfaces. This is equivalent to four EICON Diva Server BRI interface cards in one.
Model: EICON Diva Server PRI-30M having 1 PRI interface (30 B-channels).
Model: EICON Diva Server PRI-2.0 having 1 PRI interface (30 B-channels).
Model: EICON Diva Server T1/PRI 2.0 having 1 T1 interface (24 channels).

AVM

Model: AVM-B1v3 having 1 BRI interface. This card has a limitation, if 1 channel is receiving the other channel must wait for the receiving channel to finish. Both channels can send simultaneously though.
Model: AVM-B1v4 having 1 BRI interface.
Model: AVM-C4 having 4 BRI interfaces. This is equivalent to four AVM-B1v4 interface cards in one.

Brooktrout cards supported

Brooktrout TR1034 Series
The following Brooktrout TR1034 Series cards are supported by GFI FAXmaker for Exchange/SMTP 12, GFI FAXmaker for Exchange 10 and GFI FAXmaker for Networks/SMTP11:

  • Brooktrout TR1034+P2-2L (2 analog loop-start lines)
  • Brooktrout TR1034+P4-4L (4 analog loop-start lines)
  • Brooktrout TR1034+P8-8L (8 analog loop-start lines)
  • Brooktrout TR1034+P2-1B (1 digital BRI Euro-ISDN interface, 2 channels)
  • Brooktrout TR1034+P4-2B (2 digital BRI Euro-ISDN interfaces, 4 channels)
  • Brooktrout TR1034+P8H-E1 (1 digital PRI Euro-ISDN interface, 8 channels)
  • Brooktrout TR1034+P10H-E1 (1 digital PRI Euro-ISDN interface, 10 channels)
  • Brooktrout TR1034+P16H-E1 (1 digital PRI Euro-ISDN interface, 16 channels)
  • Brooktrout TR1034+P20H-E1 (1 digital PRI Euro-ISDN interface, 20 channels)
  • Brooktrout TR1034+P30H-E1 (1 digital PRI Euro-ISDN interface, 30 channels)
  • Brooktrout TR1034+P4H-T1 (1 digital T1 interface, 4 channels)
  • Brooktrout TR1034+P8H-T1 (1 digital T1 interface, 8 channels)
  • Brooktrout TR1034+P16H-T1 (1 digital T1 interface, 16 channels)
  • Brooktrout TR1034+P24H-T1 (1 digital T1 interface, 24 channels)
  • Any other variant of the cards listed above being number of lines and T1 interface.

Notes:

  1. The TR1034 T1 & E1 cards require that the "wait for dialtone" option is unchecked and the "rings to answer" option is set to 1.
  2. Multiple TR1034 cards in one machine are supported.

Brooktrout TruFAX BRI Series
The GFI FAXmaker Brooktrout TruFAX Series driver is the same GFI FAXmaker driver for the Brooktrout TR1034 Series cards (above).

  • Brooktrout TruFAX 200 BRI (1 digital BRI Euro-ISDN interface, 2 channels)
  • Brooktrout TruFAX 400 BRI (2 digital BRI Euro-ISDN interface, 4 channels)

Notes:

  1. Multiple TruFAX cards in one machine are supported.

Brooktrout TR114 Series
The GFI FAXmaker Brooktrout TR114 Series driver uses version 4.3 of the Brooktrout API. All cards that are supported by this API can be used with GFI FAXmaker. The following is a guide line of the cards that are supported by GFI FAXmaker:

  • Brooktrout TR114+uP2L (2 analog loop-start lines)
  • Brooktrout TR114+uP4L (4 analog loop-start lines)
  • Brooktrout TR114+uP2C (1 analog loop-start line and 1 analog DID trunk line)
  • Brooktrout TR114+uP4C (2 analog loop-start line and 2 analog DID trunk line)
  • Brooktrout TR114+uP2D (2 analog DID trunk line)
  • Brooktrout TR114+uP4D (4 analog DID trunk line)
  • Brooktrout TR114+P2B (1 digital BRI Euro-ISDN interface, 2 channels)
  • Brooktrout TR114+P4B (2 digital BRI Euro-ISDN interfaces, 4 channels)
  • Brooktrout TR114+P2V (2 digital MVIP lines)
  • Brooktrout TR114+P4V (4 digital MVIP lines)
  • Brooktrout TR114+P8V (8 digital MVIP lines)
  • Brooktrout TR114+P8V-T1 (8 digital MVIP lines w/ T1 interface)
  • Brooktrout TR114+I12V (12 digital MVIP lines, ISA)
  • Brooktrout TR114+P16V (16 digital MVIP lines)
  • Any other variant of the cards listed above being number of lines, ISA interface or PCI interface.

Notes:

  1. The digital TR114 cards require a T1 interface card [PN: TRNIC+P24T], with the exception of the TR114+P8V-T1 card, which has the T1 interface built-in.
  2. The TR114 DID cards require a separate power supply [PN: 430-013-00]
  3. The PRI interface Euro-ISDN cards are not supported. For PRI support see the supported Brooktrout TR1034 series cards below.
  4. Multiple TR114 cards in one machine are supported.
  5. Brooktrout's TR114+I8P card is similar to the TR114+I8V. However, to install correctly the TR114+I8P, follow the instructions in digital.cfg found in the GFI FAXmaker directory. Since the TR114+I8P is a PEB card, the MVIP line should be disabled, while the PEB line should be enabled.

Brooktrout TruFAX Series
The GFI FAXmaker Brooktrout TruFAX Series driver is the same GFI FAXmaker driver for the Brooktrout TR114 Series cards (above).

  • Brooktrout TruFAX 100 uPCI (1 analog loop-start line)
  • Brooktrout TruFAX 200 uPCI (2 analog loop-start lines)
  • See above for TruFAX BRI.

Notes:

  1. Multiple TruFAX cards in one machine are supported.

 

Modems

GFI does not recommend the use of a modem. Although there are quality modems on the market, it is better to choose a fax card or an active ISDN card. You can use modems either using the GFI fax modem drivers (class 2) or the Microsoft fax modem drivers (supports class 1, class 2 and class 2.0). If you insist on using modems, the following modems have been used with GFI FAXmaker:

MultiTech

Rockwell/Conexant-based models

Model: MT5600ZDX
Model: MT5600ZDXV (This model supports DTMF)
Model: MT5600BA
Model: MT5634ZBA
Model: MT5634ZBAV
Model: MT5634ZBA V.92
Model: MT5634MSV
Model: MT3334ZDXV
Model: MT5634ZPX
Model: MT5634ZPX-PCI
Model: MT5656ZDX
Model: MT5656ZDXV
Models: MT1432BA/BL
Models: MT 1932BA/BL/ZDX
Models: MT2834BA/BL/ZDX
Models: MT2834BR
Models: MT2834BLR
Models: MT3334HD8
Models: MT2834MR6
Models: ISI3334

Comtrol

Models: Comtrol Rocket Modem, Rocket Modem II and Rocket Modem III (4, 6 and 8 port modems)

Perle

Models: Perle 4 and 8 port PCI RAS modems

Please note that while using the Microsoft Fax Modem Drivers, you can support a maximum of 2 modems on Microsoft Windows 2000, 4 modems on Windows 2003 and only 1 modem on Microsoft Windows XP. If you want to run multiple lines we recommend using multi-line hardware such as ISDN cards or Brooktrout fax cards.

Global Distributor of Technology Solutions

TechArts
5701 E Circle Dr # 390
Cicero, NY  13039-8638  USA

sales@techarts.com
Phone: 315-350-3755
Fax: 315-362-9501

To report problems with this page or website, please email sales@techarts.com.
COPYRIGHT XYMITH, LLC dba TECHARTS 1992-2014 - ALL RIGHTS RESERVED. Legal Notices